We have a team on hand to provide the first line of support for local volunteers as we get to grips with our new digital tools. We can help with:

• How-to queries to support both the local processes and questions about the new digital tools that support those local processes.
• Help resolve any issues with volunteer’s profiles.
• Escalate issues to second line support.
• Report any potential system bugs or functionality issues.

After 29^th November 2024, please use the online form to raise any issues/queries and we will direct them to the best person to provide you with support or escalate where appropriate